Correctional billing services or CBS as it?s popularly known is a customer care division of Evercom Systems, Inc. and T-Netix, Inc. It is an essential part of inmate telephone system. An inmate telephone system has a few added features compared to normal telephone systems. They enable live call monitoring and recording and can alert the staff if a certain flagged number is called by the prisoner. The telephone system can also be shutdown remotely for security purposes.
The most important purpose or function of an inmate telephone system is to help the various inmates get in touch with their respective families. It helps to know that there is somebody out there who cares and looks forward to seeing you. The worse thing will be to completely miss out on your family while you serve your sentence. Different types of phone card services are provided by the correctional billing services to give better options for calling.
There are essentially three types of correctional billing services and they are advance connect, direct bill account and traditional collect account. In the advance connect plan, you can make calls as long as you have the necessary funds in your account. Therefore you have total control over all your calls. You will be required to keep a minimum funding account of $25. You can access your account anytime to know where you stand by simply calling the appropriate agent or by going online to its website.
A direct Bill Account is suitable for inmates who are serving sentences longer than 2 years and for attorneys, bail bondsmen, social workers, business or government agencies etc. Choosing this option will help you to call cell phones but will be subject to facility restrictions. You will also receive an itemized monthly statement of all your call activities.
Apart from the advance connect and the direct bill account, you can also choose the traditional collect account. This account will be automatically created once you accept any collect calls and your phone number will be used as your account number. In this plan, you get a 90 day spending limit and every time you accept collect calls, the charges for the call will be taken from your available spending limit. The total bill will then be added to your phone bill. By going through each of the plans provided by correctional billing services, you will be able to find the right one for you.
Do you want to learn more regarding Offender connect? Check Out inmate-telephone-service.com and know more information about correctional billing services and advance connect.
Source: http://communicationsarticles.info/2012/03/the-various-inmate-phone-card-service-options/
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